Privacy Policy

In compliance with the European Data Protection Regulation 2016/679 and the Constitutional Law on Data Protection and Guarantee of Digital Rights 3/2018, you are informed:

Who is responsible for the processing of your data?

You can contact us in any way

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are part of one of the following groups, check the information:

WEB OR EMAIL CONTACTS

What data do we collect through the Web?We may process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

f you provide us with data in the contact form, you will identify yourself in order for us to contact you, if necessary

For what purposes will we process your personal data?

• Respond to your queries or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, which deal with your request.

• Commercial or event information by electronic means, provided that there is express authorization.

• Perform analysis and improvements on the Web, about our products and services.  Improve our commercial strategy.

What is the legitimacy for the processing of your data?The acceptance and consent of the interested party: In those cases where making a request to fill in a form and click on the send button is necessary, the act of carrying this out will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol in the mandatory data. If you do not provide these fields, or do not check the acceptance checkbox of the privacy policy, the sending of the information will not be allowed.

CLIENTSFor what purposes are we going to process your personal data?

• Preparation of the budget and the monitoring of it through communications between both parties.
• Information by electronic means, which deal with your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Manage the administrative, communications and logistics services performed by the Responsible party.
• Invoicing and declaration of the appropriate taxes.
• Carrying out of the corresponding transactions.
• Control and recovery procedures.

QUALITY SURVEYSFor what purposes are we going to process your personal data?

• Assess the degree of quality in the service provided
• Improve the services offered, under COMPLIANCE with ISO

What is the legitimacy for the processing of your data?

The legal basis is the express consent of the respondent.

SUPPLIERSFor what purposes are we going to process your personal data?

• Information by electronic means, which deal with your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Manage the administrative, communications and logistics services performed by the responsible party.
• Billing.
• Carrying out of the corresponding transactions.
• Invoicing and declaration of the appropriate taxes.
• Control and recovery procedures.

What is the legitimacy for the processing of your data?The legal basis is the acceptance of a contractual relationship, or alternatively, your consent when contacting us or offering us your products by any means.

PARTNERSHow long will we keep personal data?We can only consult or unsubscribe your data in a restricted way when we have a specific profile. We will process them as long as you keep following us, being friends or clicking on the "like", "follow" or similar buttons.

Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.

Do we include third parties’ personal data?No, as a general rule we only process the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise you exempt us from any responsibility for the breach of this requirement.

And data of minors?

We do not process data of children under 14 years of age. Therefore, refrain from providing them if you are not of that age or, where appropriate, from providing data of third parties who do not have the aforementioned age. NORMAGRUP TECHNOLOGY SA disclaims any responsibility for non-compliance with this provision.

Will we conduct communications by electronic means?

• Communications will only be made to manage your request, if it is one of the means of contact that you have provided us.
• If we make commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the means and technical measures at our disposal according to the state of the technology to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To which recipients will your data be communicated?Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Agency of the Tax Administration and to banks and financial institutions for the collection of the service provided or product acquired as well as to those in charge of the treatment necessary for the execution of the agreement.

What Rights Do You Have?

• To know if we are treating your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent given.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send them to a new manager you designate. It is only valid in certain cases.
• To file a claim with the Spanish Agency for Data Protection or competent control authority if you believe that we have not attended to you correctly  https://sedeagpd.gob.es/sede-electronica-web/
• To revoke the consent for any process for which you have consented, at any time. If you modify any data, we thank you for letting us know to keep them updated.

Do you want a form for the exercise of Rights?

• We have forms for the exercise of your rights, request them from us by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties. (https://sedeagpd.gob.es/sede-electronica-web/)
• These forms must be signed electronically or be accompanied by a photocopy of the DNI
• If someone represents you, you must attach a copy of their ID, or sign it with their electronic signature.
• The forms can be submitted in person, sent by letter or by email to the address of the Responsible party at the beginning of this text.

How long does it take to answer you to the Exercise of Rights? It depends on the right, but at most in one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?If we use other types of cookies than those necessary, you can consult the cookies policy in the corresponding link from the start of our website.

How long will we keep your personal data?

• Personal data will be kept as long as you remain linked to us.
• Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them according to the limitation period of legal actions.
• The data processed will be kept as long as the legal deadlines referred to above do not expire, if there is a legal obligation to maintain, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted.
• We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.

This Privacy Policy is updated as of 11/05/2022 © www.normalux.com. All rights reserved